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• #Control Mobile Device from PC Get **remote support** for any Android devices from a computer: transfer files back and forth, view device information, access and change WIFI settings, and much more. Support requesters only need to install the [Aweray Remote Client](https://sun.aweray.com/download/android "Aweray Remote Client") app on their Android devices. It has never been easier to troubleshoot! To do this, make sure you have installed [Aweray Remote Client](https://sun.aweray.com/download/android "Aweray Remote Client") on the Android device and the latest version of [Aweray Remote](https://sun.aweray.com/ "Aweray Remote") on the PC, and login to the same **Aweray Remote** account on both sides. To remotely support an Android device from a PC, here are two options. #### Option one: Via Access Password 1.On the Android device, set an **Access Password** on the pop-up interface. 2.On the PC, go to **“Device List”** > **“My Devices”**, select the Android device that you want to access, and click **“Desktop”**.  3.Enter the **Access Password **of the Android device and click **“Login”**.  4.On the Android device, tap** “START NOW” **on the pop-up dialog box. 5.You are now able to **remote access** the Android device from the PC. #### Option two: Via Device ID and Passcode 1.Get the** Device ID** and **Passcode** of the Android device side.  2.On the PC, go to** “Remote Assist”** > **“Control Remote Device”**. 3.Enter the** Device ID** and **Passcode **and click** “Connect”**.  4.On the Android device, tap **“START NOW”** on the pop-up dialog box. 5.You are now able to remotely access the Android device from the PC.