Help Center > Frequently Asked Questions > Troubleshooting > It’s silent during a running session, how to deal with it?

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• #It’s silent during a running session, how to deal with it? 1) Remote control ONLY supports the sound of controlled Windows computer now; 2) Check whether the controlled computer has turned on the sound and whether the sound card driver is normal; 3) Check the interface of remote control, there is an option to turn on sound, check whether it has been turned on. Learn how to enable the sound, click [here](https://support.aweray.com/awesun/article/how-to-enable-the-sound-during-a-running-session/1242#remote-desktop-solution).